Delivery & Returns

Delivery costs

We have a national freight charge of $4.99 per case anywhere in the North island NZ & $5.99 anywhere in the South island NZ.

Delivery is included on any orders over $200!

delivery times

We have a partnership with Courier Solutions who will arrange delivery of your product straight to your door.

Standard Delivery Times
Auckland: 2 Working Days
Rest of North island: 2 -3 Working Days
South Island: 2-4 Working days

If you are a Rural Delivery customer or live in the deep south then allow some additional time just in case. We guarantee that we will get your order to you within 5 working days.

If the obsession is to much, then we can track it for you. Just email us at info@vineonline.co.nz

Returns

Our 100% Guarantee:
We’re so confident in the quality of our range we back every bottle. That means you can try something new to you with no risk because if you don’t like what you got, we’ll refund you. Easy as.

The amount credited will be determined by the purchase price orginally paid for:
- Up to a maximum of two bottles opened (the wine you have tasted) and
- All bottles of the same wine that remained unopened.
- We will pay for the collection of all unopened bottles.

Note - The Tasting Guarantee is only applicable for wine purchases.

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